We offer a 14-day return policy. You can request a return within 14 days of receiving your order.
For a return to be accepted, the item must be:
Additionally, we require proof of purchase or your order confirmation.
To initiate a return, please contact us at:
Email:
leksandar777@gmail.com
After reviewing your request, you will receive all further information regarding the return shipment. Returns without prior notification unfortunately cannot be accepted.
Please inspect your order immediately upon receipt.
If an item is damaged, faulty, or incorrectly delivered, please contact us immediately at leksandar777@gmail.com so we can find a suitable solution quickly.
Items specifically excluded from returns include:
If you have questions about a specific product, please feel free to contact us before purchasing.
Direct exchanges are not currently possible.
If you wish for a different item, please return the original item and reorder the desired item after the successful return.
For consumers within the European Union, the statutory 14-day right of withdrawal applies.
Withdrawal can be made without stating reasons within 14 days of receiving the goods. The item must be in its original condition and meet the return conditions mentioned above.
Once your return has been received and inspected, we will notify you by email about the status of your refund.
If the return is approved, the refund will be processed within 10 business days to the original payment method used.
Please note that the processing time of your bank or payment service provider may take an additional few business days.
If 15 business days have passed since your refund was approved and you have not yet received payment, please contact us at:
Email: leksandar777@gmail.com
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